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FAS Support Specialist, Bay area #200103

Our client is a leader in LIMS and is expanding rapidly in the Bay. They seek a Operations Support Specialist who will work with the field FASs supporting operations.

Compensation:
  • Compensation: $60-95k
  • Bonus incentives 10% of the base, paid at fiscal year end
  • Mileage, government standard
  • 401k
  • Full benefits

Territory:
  • Territory: to be based in the San Francisco
Willingness to travel nationally and internationally if required

Responsibilities:
  • Manage and support operational activities for the Scientific Solutions Consulting team
  • Manage the turn-around of pre-sales technical documents (e.g. RFI and RFP) for SSC team; update and maintain technical answer library, and coordinate completion of technical responses
  • Manage SSC team’s digital resources including sample data, customer facing content, demo environments, as well as team’s collective knowledge base for scientific workflows 
  • Maintain SSC new hires’ onboarding process and documentation; facilitate certification process and manage record keeping
  • Maintain SSC team’s product and feature training process and documentation; coordinate incremental training activities for new feature and product launches 

Experience:
  • Experience with LIMS, ELN, or relevant scientific/informatics data management software preferred. Understanding of IT procurement and security assessment preferred
  • Outstanding in information and documents organization. Strong communication skills, good customer facing and consulting skills
  • Highly self-motivated with can-do mentality; ability to work independently, as well as part of a larger team

Education:
  • Must have a Bachelor’s Degree or higher in life sciences or Engineering
 
Requirements:
  • Must have Green Card or be a US citizen
  • Must possess and maintain a current Passport
  • Must have a valid driver’s license and a good motor vehicle driving record.
  • A background check will be conducted before hire

Inquires:
  • Resumes will only be accepted in WORD with Full Home Mailing Address.
  • No xx.PDFs Please
  • Please insert your FULL NAME in the filename. (John Doe.doc OR .docx).
  • Subject line:  "Job # 200103  FAS Support Specialist
  • Ann@yourlifesciencerecruiters.com
   
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